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InnLink CRS – Connecting your hotel to the world.

At InnLink Central Reservations, we do more than provide central reservation services. We go well beyond delivering hospitality technology solutions to independent hotel properties around the world. InnLink negotiates rates and services with international hospitality vendors to provide relevant services at an affordable price that help our properties excel. With our dedication to continued education, independent hoteliers are armed with the tools and knowledge they need to remain competitive in the marketplace.

Read more about what a CRS can do for your hotel.

InnLink has over 23 years of experience, providing central reservation solutions for more than 3,000 properties around the world. InnLink offers a suite of products and services for mid-scale, limited-service independent hotels, hotel chains, management companies, and resellers.  Featuring a full-service, 24/7/365 call and contact center, InnLink offers voice and group reservation services, branded internet booking engines, mobile booking engines, complete Global Distribution Services (GDS) and Online Travel Agency (OTA) connectivity, Property Management System (PMS) interface partners,  as well as revenue management tools and reporting.


InnLink’s proprietary CRS technology platform, RESmatrix, offers the hotelier a way to manage room inventory, rates, and promotions across multiple channels in real time. RESmatrix software integrates with a variety of PMS interfaces allowing up-to-date reservation information to flow seamlessly between both mobile and internet booking engines, PMS interfaces, GDS and OTAs. RESmatrix also provides advanced rate functionality, revenue consulting options, and centralized image and property detail loading. One of RESmatrix’s most impressive features, the Marketing tab, links to Google Analytics, Omniture and other 3rd party web tracking systems to allow hoteliers to track the value of their online campaigns. RESmatrix marketing reporting displays the reservations and revenue across all channels with scheduled reporting so that you can focus on your property.


Whether you are new to the hospitality industry or a management company looking to stay on top of hotel technology trends, InnLink delivers solutions that make life easier and keep our customers one step ahead of the competition. InnLink Central Reservations truly is your trusted business partner. Find out what we can do for you.

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