InnLink Central Reservation Services

InnLink CRS

InnLink is an industry leader with over 23 years of experience and a trusted partner in Central Reservation Services for more than 3,500 hotels, resorts, inns, bed & breakfasts, condominiums and extended-stay properties. InnLink has worked with hotels to increase visibility and maximize revenue potential while staying competitive in the marketplace.

InnLink’s a la carte approach makes it easy to customize service packages to meet your property’s specific needs. We help you navigate the ever-changing landscape of GDS, travel agents and travel sites. We also have experienced experts to get your hotel connected and bookable to over 400,000 travel agents and online travel sites. Don’t give your revenue away to your competitors and don’t settle for just your fair share.

InnLink Company Values

InnLink has three core values to ensure a unified and focused corporate approach to day-to-day operations and future initiatives:

  • Simplicity – We are dedicated to simplifying difficult tasks and reducing the burden on our customers and their guests.
  • Reliability – Trust is the basis for growth and mutual commitment. Our technology processes and infrastructure must be consistent and flawless.
  • Productivity  We strive to bring more reservations through more channels with higher dollar value to ensure the success of our customers and InnLink.

At InnLink, we do more than provide central reservation services; we are committed to excellence, exceptional customer support, and the highest level of professionalism. We deliver the right solutions, information, and recommendations to exceed customers’ expectations and maximize net reservation revenue.

InnLink’s Sister Companies

In April 2014, InnLink was acquired by worldwide hospitality solutions provider International Hospitality Services (IHS), joining Trust International, Nexus World Services, and Worldhotels. Driving incremental revenue and value for lodging clients is the passion and focus of IHS’s companies.  The industry leading brands include Central Reservation Service (CRS) providers InnLink and Trust International, sales management and RFP services provider, Nexus World Services, and the hotel representation company, Worldhotels.

As sister companies, InnLink and Trust International provide independent hotels and hotel groups with revenue solutions tailored to their unique needs.

Trust International understands, supports, and simplifies the complex distribution needs of hotel chains. With its advanced multilingual CRS application, yourVoyager hotel groups increase net revenue with fully customized solutions for the distribution process including financial and operational services. Chain clients specify the design and functionality for guests and staff to integrate seamlessly people and technology.

Each company addresses their target market with complete reservation services, including:

Internet Booking Engine (IBE) – Web-based booking technology on a hotel or chain proprietary website. Hotel inventory reaches the corporate and leisure traveler through the most cost-effective booking-friendly experience.

Global Distribution Systems (GDS) and Online Travel Agencies (OTA) – Comprehensive connectivity to all GDS and alternate distribution system (ADS) channels. Merchant contract management and ancillary services through the GDS drive additional revenue opportunities. Continually expanding the distribution reach and enhancing the reservation process ensures hotel rooms are booked at the optimum rate and at the lowest cost.

Global Voice Services – Advanced Web-based global call centers support 12 languages and answer as an extension of the hotel’s staff. External quality assurance and comprehensive training sustain a best-in-class performance rating. The software solution is also available for a property’s in-house reservation center.

Nexus World Services delivers a comprehensive suite of simple to use products with one goal in mind – make life easier for hotel sales teams so sales people can spend more time selling. Total sales management for hotel companies includes account management and sales planning, corporate & consortia RFP processing, group lead management, program and activity organization, business qualification and integration of data with Central Reservation Systems. Applications are available as stand-alone modules or as a fully integrated suite of solutions.

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